Keep drive spinning windows3/20/2023 ![]() ![]() ![]() If you neglect this step, you are likely to lose all files from an external hard drive. Lost file recovery timeīefore moving on to the last two steps that can be your solution, if there is a need to restore files - it’s time to do it. It is a pity if after this method your external hard drive is not working, but do not be discouraged in advance, keep reading. To do this, go to the official website of the manufacturer and get the latest driver updates from it. If the external hard drive is not working now, try updating the drivers. Driver installation will occur automatically. Wait until the removal is complete and restart the computer. Select your external device by right-clicking. Log in to it and select the “Drives” tab. Using the Device Manager, you can simply reinstall the drivers. Therefore, reinstalling the drivers, as well as updating them, can solve the “external hard drive not responding” problem. If no viruses are detected, congratulations! The problem is not solved, but having no maleficent soft on your computer is a good sign.Īgain, it looks too simple, but damaged and outdated driver can cause a lot of damage to an external hard drive. For the scan results to be correct, make sure the antivirus itself is of good quality and with the latest update. It looks too simple, but the virus may have damaged the disk, so run an antivirus and scan your external hard drive. If that step doesn’t solve your problem, and the external hard drive is still not responding, proceed to step 3. Windows will prompt you to automatically install an external hard drive the moment you re-attach it. After the process is complete, disconnect the external hard drive and restart the computer. Now click on Disk Drivers and find among the devices your external hard drive. So, right-click on Start and select Device Manager. Often, this method helps to fix the error “external hard drive not responding.” In this case, you need the Device Manager to reinstall the external hard drive. If the external hard drive is still not working, proceed to the next method. Restart the computer and check the operation of the external hard drive. If you see that the box “Allow your computer to turn off this device to save energy” is selected, that means your computer can turn off any device to save its energy. Select Properties, then click on the Power Management tab. From the list, select your external device and right-click on it. Next, select Device Manager, find the Universal Serial Bus Controllers tab and click on it. So, left-click on Start and, in the search line, enter devmgmt.msc. It is easy to check and fix the power settings of the computer. Mostly, that situation happens with laptops, not with PCs. There is a chance that your computer is set up to save energy and independently disconnect an external hard drive. Steps are moving from the simplest to the most difficult, so there is the point why it is better to move in this order. There are 7 steps, and each of them can be your solution. ![]() Now, most likely you will have one most important question: what to do if your hard drive is not working? You will learn the answer by studying this article. Sure, there are more than just four reasons why your external hard drive is not responding, but these are the most common reasons. Third, bad sectors can cause a disk to fail.Īnd fourthly, outdated or corrupted drivers also may lead to damage to the external hard drive. Secondly, an external hard drive can simply have mechanical damage to the components. Your external hard drive is not responding? Let’s see why this happened.įirstly, quite often an external hard drive may be damaged by a virus or other kind of malicious program that you installed completely by accident. Basic reasons why the external hard drive is not responding ![]()
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